Frequently Asked Questions

General FAQs

Many patients are referred to us by other practitioners from varying disciplines, however this is not required for you to make a booking.

For your first appointment it is best to wear clothes that you can walk or run in and bring some runners or any other shoes that you would frequently wear. Other helpful items include; past imaging reports if you have them, referrals from other practitioners, and your private health card. 

If required our Podiatrist can issue imaging referrals. This includes Ultrasound, X-Ray, and MRI.

We do accept all private health insurance companies. Therefore, coverage will be dependent on your level of cover. If you’re unsure please feel free to give the clinic a call and we can share the item codes for you to check with your insurance company.

At your first consultation for a musculoskeletal injury, you can expect a full biomechanical assessment, which will include a gait analysis and functional testing. From this you will receive a comprehensive management plan to help you achieve your functional goals. 

For skin and nail care appointments you will receive a thorough assessment and subsequent treatment to address your concerns. A management plan will also be formulated, outlining your treatment, and providing you with the best information to help manage your foot health.

If you have missed work or schooling for an appointment or due to an injury our podiatrists will be able to supply a medical certificate.

We do accept EPC plans from your GP, however we are not a bulk billing clinic so there will be a gap fee for all appointments.
To process Medicare claims on the day you will need to bring your medicare card and a physical debit card with a saving or cheque account. We cannot process rebates back onto credit cards.

Podiatrists treat all types of foot and ankle pain. We evaluate the specific needs of patients and assess their function and mechanics of the foot during gait. Podiatrists are also experts in running assessment. We use these tools to assess the cause of injury. 

We have a focus on musculoskeletal injury assessment, diagnosis and management. That means any injury of tendons, muscles, bones, joints and nerves in the feet. We can also prescribe x –rays, ultrasounds and MRI’s of the foot and ankle to help diagnose injuries.

Sports injuries are a specialist area in podiatry that not all podiatrists know.  We still treat skin and nail conditions and see people with vascular disease and diabetes, but our passion is in sports and biomechanical assessment.

Yes! We acknowledge it can be hard when a patient is referred to one podiatrist in particular but we all have the same skill set to treat patients. Gary and Matt work very hard with the rest of the team to provide mentoring and professional development to ensure all patients receive the highest level of care regardless of the practitioner.

We have worked very hard over the past 10 years to create an excellent reputation. We are the best at what we do and good health professionals acknowledge that.